Replyra reads your customer's review and writes a professional, on-brand response — automatically. No more staring at a blank reply box.
How it works
Drop in the customer review and rating from your store.
Choose brand voice and how detailed you want the reply.
Edit if needed, then paste into Shopify in one click.
Customer
Sarah M. · ★★☆☆☆
Brand tone
Professional
Review
The package arrived damaged and customer service took 5 days to respond. Very disappointed.
✦ AI reply draft
Hi Sarah, thank you for taking the time to share your experience. We sincerely apologize for the damaged packaging and the delay in our response — this is not the standard we hold ourselves to. We'd love to make this right. Please reach out and we'll arrange a replacement right away.
Features
Short, medium, or long — match the situation perfectly
AI tags every review: shipping issue, refund request, and more
Track your average rating, reply rate, and most common issues
Claude AI reads the review and writes a reply that actually sounds human.
Customer writes in Spanish? Reply goes out in Spanish. No manual switching.
Professional, Friendly, or Apologetic — match your brand voice every single time.
AI writes the first draft, you refine it. One click to copy and paste into your store.
Built specifically for Shopify store owners. Paste the review, get a reply, done.
Connect Gmail or Outlook and handle complaint emails the same way.
★★★★★
“This saved me 2+ hours every week. My response rate went from 20% to 100%.”
★★★★★
“The tone options are perfect. Replies that actually sound human, not robotic.”
★★★★★
“Game changer. Setup took 2 minutes and now I never dread bad reviews.”
Pricing
Free
$0/mo
Perfect for getting started.
Pro
$29/mo
For growing stores with regular review activity.
Business
$59/mo
For high-volume stores and teams.
Join Shopify sellers who reply smarter, faster, and more professionally.
Start for free →🔒 No credit card required🎯 Free forever plan⚡ 2-minute setup